• Click on the Direct Message icon to jump over to the private messaging center
     
  • The message menu offers options: create new message, search past messages, or select from list of recent conversations. The most recent person messaged will show in the feed.
     
  • If creating a new message, select recipient(s) by typing and choosing names from the dropdown menu. Add as many people as desired to the direct message.
    Teachers and Admins can select a student’s name and “Add Guardians” and “Add Teachers” will populate. The message sender can remove any unwanted recipients from the message before sending.
     
  • Type your message in the field labeled “Type your message here…
     
  • Click Send


Attach files:

  1. Click on “Add an attachment”
     
  2. Select the file to include
     
  3. The file will upload immediately to the message

 

Notes:

 

  • Direct Messages send to email and/or text immediately if the person has not viewed the message within the app. 
     
  • General announcement and direct messages will not send during Quiet Hours set by the District Admin. The message will send when quiet time hours have expired.
     
  • The recipient will receive the direct message in his/her preferred language. In fact, any member can send messages in his/her own preferred language and the app will instantly translate it for the recipient.
     
  • Any person can respond to a direct message within the app or via email. If responding to email, the conversation remains within the app.
     
  • If a person has opted-in for text messages, they will receive the direct message via SMS text message. A person can select to opt-out by responding “Stop” or altering Notification preferences with Personal Settings.
     
  • Any time you see the Direct Message bubble next to a person’s name, you can click the bubble to direct message him/her on the fly. The message will deliver in the preferred language of the recipient.
     
  • Recipients must be within your oversight or a coworker (administrator, teacher, faculty, parent, and/or student)
     
  • Once a member is part of a conversation, they will always remain in the conversation.